Dear Mr. Jerry,
I regret to inform you that your damaged shipment arrived yesterday.
Several corners of your products are broken, and which should be caused by careless delivery. We hope that you have bought the insurance of this shipment. Anyway, I will send the damaged parts to you COD. Please let Matthew know when they arrive, and he will take it over from here.
If there are any other questions, please contact Matthew directly.
With Best Regards,