Dear Mr. Carter,
We have got your email dated October 5 requesting to cancel the order No. 8888. However, we are unable to accept such a cancellation, as we have already had the goods shipped. We most sincerely hope you will afford us your understanding.
谢谢您在 10 月 5 日的来信，信中要求取消第 8888 号订货。然而，我们无法取消该项订单。因为货物已经装船了。我们真诚希望您能谅解。
罗南 • 基顿 谨上